Microsoft Power Platform comprises of – Power BI, Power Apps, Power Automate and Power Virtual Agent, all of which plays a core role in the organization of business facts and figures, preparation of reports, critical analysis for development, implementation of mobile apps across different platforms for attracting maximum customer base and automation of workflow for better optimization, efficiency and management. It allows you to build solutions that are customized for your own company, industry, specific roles, or even for specific geographies. Each component of the Microsoft Power Platform is built on the Common Data Service for Apps. Each component is dynamic by itself, but brilliant and masterful when combined.
With the help of Microsoft Power BI You can quickly, effectively and economically access, analyze, report on, share, and collaborate on your mission-critical information.
Power BI, a component of the Microsoft Power Platform–which also includes Power Apps, Power Virtual Agents, and Power Automate (formerly known as Microsoft Flow)–is a collection of software services, apps, and connectors that turn unrelated data sources into coherent, interactive insights. Regardless of your data’s location—cloud, on-premises, or a hybrid warehouse—you can easily connect all your sources to:
*Transform data into visuals and share them with anyone on any device.
*Visually explore and analyze data from anywhere in one view.
*Share and collaborate on customized dashboards and interactive reports
Power BI can be simple and fast, letting you quickly create insights from Excel or another database, but it should not be underestimated: It’s built for intensive modeling and deep, real-time analytics. It can also be custom developed, so it can play the role of personal report/visualization tool, as well as an analytics and decision engine for groups, divisions, or entire organizations.
Microsoft Power Apps is a suite of apps, services, connectors, and data platform that provides a rapid application development environment to build custom apps for unique business needs.
Using Power Apps, you can quickly build custom business apps that connect to your business data stored anywhere—from the underlying data platform, or Common Data Service, to nearly any online or on-premises data source, like Dynamics 365, SharePoint, Excel, Office, and even data sources not under the Microsoft umbrella.
A component of the Microsoft Power Platform, which also includes Power BI, Power Virtual Agents, and Power Automate (formerly known as Microsoft Flow), Power Apps is what Microsoft refers to as a “citizen application development platform” because it allows anyone, regardless of programming experience, to build web and mobile applications without writing code.
Apps built with Power Apps provide deep business logic and workflow capabilities that transform manual business processes into automated processes, and with their responsive design, they can run seamlessly in browsers or on mobile devices.
Microsoft Power Automate (formerly known as Microsoft Flow) is an online workflow service that automates actions across the most common apps and services, allowing you to create “flows” that automate processes that were done manually or inefficiently in the past.
Although it goes beyond simple task automation, Power Automate’s simple, intuitive interface enables non-technical users to automate even the most complex processes and workflows. Workflows can be triggered by insights from Power BI, leveraged through apps built with Power Apps or bots built with Power Virtual Agents, and integrated with events from any system supported by the Power Platform. Best of all, workflows run entirely in the cloud and are fully managed and secured by Microsoft.
One of the most powerful features of Power Automate is its ability to work with other applications. That means you can automate workflows between Outlook, Power BI, Excel, Dynamics 365, Salesforce, Facebook…whatever application is involved in the process.
Microsoft provides a large list of templates for the most requested workflows that help you build flows by making only a few simple changes. And, of course, you can always create your own flows from scratch.
Power Virtual Agent
Microsoft Power Virtual Agents empowers you to easily create bots using a guided, no-code graphical interface, with no help required from data scientists or developers. Power Virtual Agents eliminates the gap between subject matter experts and development teams charged with building bots by making it simpler to take full advantage of conversational AI without the need to write complex code.
*Empower teams by enabling them to easily build bots without coding or AI expertise.
*Reduce costs by automating common inquiries and freeing peoples’ time to work on more complex issues.
*Improve customer satisfaction by enabling customers to self-help and resolve issues 24/7 using bots
Power Virtual Agents is a software-as-a-service (SaaS) offering, so you can easily sign up, create a bot, and embed it…no infrastructure to maintain or complex systems to deploy. Once embedded, it goes to work immediately, empowering subject matter experts to create bots quickly and easily using a code-free graphical interface.
Microsoft’s conversational AI capabilities allow users to have real conversations that get them what they need quickly. With Power Virtual Agents, you can also easily integrate with services and back-end systems out-of-the-box or through custom connectors using Power Automate, making it easy to create a bot that responds to the user AND takes action on their behalf.
Power Virtual Agents works tightly with Dynamics 365 Customer Service Insights to give you a holistic view of customer service operations. Using Customer Service Insights and Power Virtual Agents together, you can determine which topics are trending or consuming support resources and then easily automate them.